Box office is open 2 hours prior to show. When a show is not on, box office is open Mon-Fri, 9am-5pm

• Online: When you book online you can select your own seats
• Phone: Call 0800 ATC TIX (0800 282 849)
• In person: Come to the box office, ASB Waterfront Theatre, 138 Halsey St, Wynyard Quarter, Auckland

For Auckland Theatre Company shows

Exchanging tickets is an exclusive benefit only available to Auckland Theatre Company subscribers. This is a complimentary no-reason-required ticket exchange service. All we ask is that you return your ticket to us at least forty-eight hours in advance of the original performance and nominate your preferred new performance date for that play. This service is not available for ATC Snap A Seat or for tickets not bought as part of a subscription.

For all other ASB Waterfront Theatre events

All tickets purchased are non-transferable and non-refundable.

Please note:

Terms and conditions apply if you are exchanging tickets from a preview or matinee performance, a premiere performance or out of an ATC Theatre Club booking. Ticket exchanges can only be made once Auckland Theatre Company’s Box Office staff have received your original tickets or proof that your tickets have been destroyed. Prior to this, no exchange will be processed nor seats reserved. Tickets can be exchanged to any other available performance within the same season of the same show. Tickets cannot be exchanged from one show to another or from one season to another.

When returning tickets, please address mail to:

ATC Box Office.

• Post: PO Box 96002, Balmoral, Auckland 1342.
• Courier: ASB Waterfront Theatre, 138 Halsey Street, Auckland, 1010.
• Scan and email to: boxoffice@atc.co.nz

Please be sure to enclose your postal address, new preferred performance date and daytime contact number, along with any applicable payment. You can also visit the ASB Waterfront Theatre or Auckland Theatre Company’s office, Monday to Friday, between 9.00am and 5.00pm. We can process the exchange while you wait.

In most cases, tickets can be replaced free of charge. Call us on 0800 282 849 and we’ll make sure replacement tickets are waiting for you at the venue.

For Auckland Theatre Company shows, concession prices are available for full-time students, members of recognised entertainment organisations, and people 25 years old or younger. Presentation of an appropriate ID will be required at ticket collection. Concession tickets must be picked up from the box office.

30 under 30

If you are under 30 and love theatre, you can now purchase $30 tickets to any Auckland Theatre Company mainbill show! A limited number of 30 under 30 tickets are now on sale for all ATC 2018 shows. Find out more

For other shows at the ASB Waterfront Theatre, other conditions may apply.

Some productions and events may incur booking or credit card fees at point of purchase.

If we didn't answer a question here, please give us a call on 0800 ATC TIX or see our Terms and Conditions.

Preview performances are the first performances of a season. They are likened to public dress rehearsals – and priced at a cheaper rate.

Premiere performances are in the first week of a season. We offer a special price on Auckland Theatre Company shows if you see the show in the first week!