We're committed to making a visit to ASB Waterfront Theatre easy and enjoyable for as many people as possible. 

If you need to book wheelchair-accessible seats, or if you require assistance with your booking, please email [email protected], phone our box office on 0800 ATC TIX (0800 282 849), or talk to us in person at the box office.

We offer

  • Accessible toilets
  • Lifts to all levels
  • Ticket office with low level counters
  • Venue bar with low level counter
  • T-Loop radio frequency systems inside the auditorium for hearing assistance*
  • Large-printed material available on request
  • Access for assistance dogs
  • Staff trained in accessibility awareness
  • Selected NZSL interpreted performances (see below)
  • Selected Audio Described performances (see below)
  • Touch Tours for selected performances

Warning: strobe lighting, lighting that produces stroboscopic effects, smoke machines and other theatrical effects may be used during shows. If you have concerns about any of these elements being in a performance that you are coming to see please contact our Box Office team on 0800 ATC TIX (0800 282 849) (Monday - Friday 9am - 5pm) who will be able to confirm what effects will be in use. Please note that this may not be instantaneous as we may need to contact the company to get more information.

Wheelchair Access ♿

ASB Waterfront Theatre has eight seats and three wheelchair spaces centrally located in the auditorium, reserved for customers with special access requirements. There is step-free, level access to all tiers of the building and to seating in the stalls. Wheelchair-accessible toilets are located on the ground floor; accessible parking is available on Madden Street and other accessible parking spaces are within 150 metres of the theatre.

Hearing Assistance 👂

The theatre has a T-Loop radio frequency system to amplify the sound of the performance. If you don’t use a hearing aid or your hearing aid does not have a T setting, there is a listener unit available on request from the box office.

*our T-Loop does not reach the onstage block for King Lear. Those relying on hearing aides should not book into the onstage block

Assistance Dogs 🦮

Assistance dogs are welcome at the ASB Waterfront Theatre. We can find a seat that’s comfortable for you and your dog or arrange for the theatre staff to look after your dog during the show.

Mobility Car Parks

Please refer to our map to find the nearest public mobility car parks.


Accessible Performance and Companion Tickets

Tickets to Auckland Theatre Company's NZSL-interpreted and audio-described performances are $20 for Deaf/hard-of-hearing and blind/low-vision patrons. One companion ticket per theatre-goer is also available for $20.

Find Out More